Refund Policy - G7 Luxury Interiors

Refund Policy

Returns, Exchanges & Refunds Information

Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Return Requirements

Item must be in the same condition that you received it
Unworn or unused condition
With original tags attached
In its original packaging
Receipt or proof of purchase required

To start a return, you can contact us at admin@g7luxuryinteriors.com

Return Address

Park View Business Centre
Combermere
Whitchurch
SY13 4AL

Important Notice

Items sent back to us without first requesting a return will not be accepted. Please contact us first to receive return instructions and shipping labels.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Contact us immediately at admin@g7luxuryinteriors.com for any defective, damaged, or incorrect items.

Non-Returnable Items

Certain types of items cannot be returned. Please review the list below:

Perishable goods (food, flowers, plants)
Custom products & special orders
Personal care goods & beauty products
Hazardous materials & flammable liquids
Sale items & gift cards

Please get in touch if you have questions or concerns about your specific item.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

We recommend processing returns and new orders separately for the quickest service.

European Union 14 Day Cooling Off Period

If the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification.

The same conditions apply: your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

Refunds

Refund Process Timeline

1
We receive and inspect your return
2
You'll be notified if the refund was approved or not
3
If approved, automatic refund to original payment method within 10 business days
4
Your bank or credit card company may take additional time to process

Refund Timing

If more than 15 business days have passed since we've approved your return, please contact us at admin@g7luxuryinteriors.com

Need Help with Returns?

Have questions about returning an item or need assistance with the refund process? Our customer service team is ready to help.

admin@g7luxuryinteriors.com